Our JBST Athlete Policy

All Paid-up athletes receive:

• Responses to all e-mails. phone and text messages within approx 48 hours
  
  
• The latest coaching knowledge, JBST-tools* and cutting edge research advice
  
  
• Only personalised programmes and advice, not previously prepared one-fits-all "scams"
  
  
• Full data privacy - consent to publish athlete data elsewhere will always be sought
  
  
• Value for money professional services, where possible with discounts for loyalty
  
  
  Notes:
  At times athlete e-mails/testimonials may be published on the website. All athlete data is stored
  on stand-alone Mac computers with password protected access. When coaching ceases before end
  of contract athletes recieve pro-rata the remaining balance less £20.00. At times e-mail-only
  communication may occur between coach and athlete, for example, when coaching abroad.
  Should coaching fail to live up to your expectations and JBST's high standards you will be
  credited with the number of weeks/months agreed on by both parties to be in lieu.
  
  *Use of JBST tools as per coaching service allowance - athletes must ask to use these items.
  
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